How does hostel verification work?
Our 7-point verification process involves a physical visit by a certified Agent. We verify legal documentation, safety certifications, amenity quality (WiFi, cleanliness), and confirm the property's digital footprint matches its physical state.
Can owners manage multiple properties?
Yes. The Owner Dashboard is built for scalability. Owners can manage their entire portfolio—whether across a single street or multiple cities—from a single, unified command center with granular room-level control.
How is booking tracked?
Every booking is assigned a unique digital ID. From the moment a student initiates a search to the point of check-out, every status change (Approval, Payment, Check-in) is logged and visible in real-time to all relevant stakeholders.
Is the system scalable?
Absolutely. Our architecture is cloud-native, meaning it can handle thousands of concurrent users and millions of database transactions without latency, making it ideal for large-scale enterprise deployments.
Can it support multiple cities?
The platform is designed with regional clustering capabilities. Admin can assign localized agents to different cities, manage city-specific tax configurations, and segment reporting by geography.
Whom do I contact for technical support?
Enterprise clients have access to a dedicated Solutions Manager. For general queries, our help center is available 24/7 through the 'Contact' page, supporting live chat, email, and phone inquiries.